Each piece is handmade to order in the Laher Studio, St Peters, Sydney. 


PRODUCTION TIME

Production lead-times on all online orders (non-bespoke), is generally 15-20 business days. 

Bespoke lead-times, can vary due to the necessary correspondence to build your design, source the stone and make all alterations before finishing the piece. This will generally be between 6 and 8 weeks. If you need the piece by a certain date, just get in touch and we'll see what we can do.

Shipping & Handling

We accept orders from and ship rings all over the world.
It is FREE SHIPPING WORLDWIDE! Enjoy.  

Domestic Australian orders are shipped via AusPost Express.

International Shipping is carried out by AusPost Express, with covered insurance on all missing or lost items. 

Shipping Restrictions 

Please be advised that Laher is not responsible for taxes and/or duties, or any brokerage and/or delivery fees applied to international shipments. Also, we kindly request that you contact your local customs office to satisfy yourself about import regulations before placing your order, because laher will not be liable for packages refused or held for delivery.

 

General FAQs

Are your gemstones and diamonds certified?

Yes. All of our centre stone diamonds come with GIA or equivalent international certification.

Sapphires and coloured gemstones are certified by GSL, here in Sydney, Australia.

Side stones under 0.50ct do not come with certification, unless requested.

Do you do remodelling?
How do you source your stones?
Are your stones sustainably and ethically sourced?
How do I find my partner’s ring size?
Do you work with heirloom or customer-supplied stones?
Where are your pieces made?
Where are you located?
I need a piece in a hurry, what can you do?
What happens if the finger size is wrong?
How long does shipping take?
Is my order insured during shipping?
Do you recommend insuring my ring?
Where do you source your gold?
Do you offer aftercare?
How do I clean my jewellery at home?

Our FAQ’s endeavour to answer the most commonly asked questions from our clients.

If you have a question we have not answered, please get in touch.

Get In Touch

Bespoke FAQs

How do I start the bespoke process?
How long does the process take?

On average, the full bespoke process takes 6–8 weeks from design approval to completion.

What is the average price of bespoke designs?
Do I need to place a deposit to begin the process?
What happens if I go through the bespoke process and I’m not happy with the final piece?
Do you offer buy-backs?
What does “Bespoke vs Semi-Bespoke” mean?