FAQs

Yes. We regularly remodel heirloom jewellery into new designs. Existing gemstones can be reset, and metals can often be reused or refined.

We work directly with miners and trusted suppliers. Our Australian sapphires come from Subera, Queensland, while our diamonds are sourced through ethical, accredited partners.

Yes. Provenance is central to Laher. Our sapphires are sourced directly from Australian miners we know and trust, and all diamonds meet strict ethical and sustainability standards.

If it’s a surprise, we recommend borrowing a ring they wear and bringing it to us for measurement. If that’s not possible, we can provide further guidance on estimating size.

Speaking with one of your partner's friends - is always a great way to find their size.

Yes. We regularly incorporate family gemstones or customer supplied stone into new designs.

All Laher rings are designed and made in the Laher studio, Sydney, Australia - but our team of jewellers.

368 Crown St, Surry Hills 2010
NSW, Australia

Where possible, we can fast-track production or adapt an existing design to meet your timeline. Let us know your deadline, and we’ll advise what’s achievable.

Be sure to keep an eye on our Ready To Wear collection. These pieces are in stock and ready to ship.

Alternatively, we can offer a placeholder ring for the proposal, then you can bring your partner in to begin the bespoke process.

We offer complimentary resizing on all our rings.

Domestic shipping is usually 1–3 business days. International shipping times vary, but most orders arrive within 7–10 business days.

Yes. All shipments are fully insured until they reach you.

Yes. We strongly recommend arranging comprehensive jewellery insurance once you receive your ring to cover loss, theft, or damage.

We recommend using, Q-Report.

All of our gold is Australian-mined and refined.

Yes. We recommend bringing your ring back once a year for a complimentary clean and check. This helps maintain the setting and keeps your stone secure.

Anytime you are need the studio, come on in and the team can give your piece a professional polish and clean.

See the article below on everything you need:
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Then be sure to watch this clip on how to give your ring a professional clean at home:

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Simply book a consultation with our team - or email directly. We’ll discuss your ideas, budget, and timeline. From here, we begin the stone sourcing process.

Once we have found the perfect stone for your design, we will provide a detailed quote. When you a ready to proceed - a deposit will be require to move into the design stage - then through to our jewellers.

The price of a bespoke ring is largely dependent on the choice of centre stone. We always work within your budget to find the right stone. Prices typically start from $5,500.

Yes. A deposit is required to secure your gemstone and start the design stage. The balance is paid once your ring is complete.

We strive to ensure you are entirely satisfied with your custom-designed jewellery. If, upon receipt, the design does not meet your expectations, please inform us within 30 days. We will collaborate with you to refine the piece until it aligns with your vision.

No, we don’t offer buy-backs. However, we can remodel your ring into a new design if your preferences change.

Bespoke means we design a ring entirely from scratch around your chosen gemstone. Semi-bespoke means we adapt an existing Laher design style to suit your stone and preferences.